Refund

Refund Policy

This tower28beauty page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to tower28beautyset.shop.

Details from tower28beauty on eligibility
Customers using tower28beautyset.shop can rely on the following tower28beauty guidance about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What tower28beauty customers should know about support
The following support guidance applies to the tower28beauty storefront at tower28beautyset.shop. For return or exchange assistance, contact Support@tower28beautyset.shop or 336-812-6387.

tower28beauty: refund timing
The following refund timing guidance applies to the tower28beauty storefront at tower28beautyset.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What tower28beauty customers should know about condition of returns
The following condition of returns guidance applies to the tower28beauty storefront at tower28beautyset.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

tower28beauty: exceptions
For tower28beauty customers at tower28beautyset.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at tower28beauty to order problems
For purchases made through tower28beautyset.shop, tower28beauty applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from tower28beauty on starting a request
Customers using tower28beautyset.shop can rely on the following tower28beauty guidance about starting a request. To start a return or exchange, contact us at Support@tower28beautyset.shop before sending the item. Once the request is approved, tower28beauty will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: tower28beauty
Brand name: tower28beauty
Email: Support@tower28beautyset.shop
Phone: 336-812-6387
Physical address: 602 Wetherington Landing Rd, Stella, North Carolina, 28582, United States